Account Deletion
Delete your LittleNest account
This page explains how to delete your LittleNest account and what happens to your account data, family memberships, and shared family memories.
1. How to Request Account Deletion
You can request account deletion inside the LittleNest app:
- Open LittleNest.
- Go to Settings.
- Select Delete account.
- Choose whether to permanently delete the Moments you shared or leave unlinked copies in the family timelines.
- Review the deletion notice and confirm the request.
If you cannot access the app, email us at [email protected] from the email address associated with your account and include "LittleNest account deletion request" in the subject line.
We will reply to that address and ask you to confirm permanent deletion. We will not ask for your password or email verification code. We will process the request only after the account email and confirmation have been verified.
2. Important Family Creator Rule
If you are the creator of any active Nest, you must delete those Nests before deleting your account. This prevents a family space from being left without the person who created and controls it.
To delete a Nest, open the relevant Family settings in the app and choose the family deletion option. Deleting a Nest permanently deletes that family space, its members, moments, media, invitations, join requests, and recap data.
3. What We Delete
When your account deletion is completed, LittleNest is designed to delete or remove:
- your authentication account;
- your connected Sign in with Apple authorization, when the account uses Apple sign-in;
- your account profile, such as display name, email, profile photo reference, locale, timezone, and profile settings;
- your active family membership records;
- join requests you created;
- personal profile media associated with your account where technically available;
- local session data on the device after deletion completes.
4. Choose What Happens to Your Moments
Before confirming in-app account deletion, LittleNest summarizes Moments associated with your account across all Nests and asks you to choose one of the following:
- Delete my moments: permanently delete the Moments you shared and their associated media and tags from every family timeline.
- Leave copies with my families: preserve those family-history copies while removing the link to your deleted account.
Your choice applies across all Nests in which you shared Moments. You cannot recover data selected for deletion after account deletion completes.
5. What May Remain
If you choose to leave copies, those Moments and their media remain available to active members of the relevant Nests and may show a removed or unavailable creator. Reports, feedback, support records, a minimal deletion-completion record, restricted backups, logs, abuse-prevention records, security records, and records required by law may also remain as described in our Privacy Policy.
6. Processing Time
In-app deletion is designed to complete promptly after confirmation if there are no blocking issues. Email requests are generally processed within 30 days after we verify the request, unless a longer period is allowed or required by law.
7. After Deletion
After your account is deleted:
- you will no longer be able to sign in with that account;
- you will lose access to all Nests associated with that account;
- your device session will be cleared;
- account deletion cannot be undone;
- you may create a new account later, but the deleted account and its deleted data may not be recoverable.
8. Contact
For account deletion questions, contact [email protected].
Operator: Cai Lujia (蔡露佳), an individual developer using the developer name “Cailujia Studio”
Mailing address: Room 803, Unit 1, Building 16, No. 3 Courtyard, Longxing Jiayuan, Longhu Street, Zhengzhou, Henan 450000, People's Republic of China